Nexus CFO Privacy Policy
Last updated: 1 May 2025

At Nexus CFO (ABN 88 690 318 622), we are committed to protecting your privacy and ensuring the confidentiality and security of your personal and financial information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Information we collect
We may collect the following types of personal and business information:
-
Name, business name, and contact details (phone, email, address)
-
Australian Business Number (ABN) or Australian Company Number (ACN)
-
Financial and accounting data
-
Tax file numbers (TFNs), bank account details, and payroll information
-
Information about your business operations, employees, and financial position
-
Information from meetings, calls, emails, and other communications
How we collect information
We may collect personal information directly from you when:
-
You engage our services
-
You communicate with us via phone, email, or in-person
-
You complete forms or provide information through our website or digital platforms
-
We liaise with third parties (e.g. accountants, legal advisers, ATO)
Why we collect information
We collect your information to:
-
Provide fractional CFO, advisory and consulting services
-
Analyse and improve your business financial performance
-
Manage invoicing, billing, and payments
-
Comply with legal obligations
-
Communicate with you about our services and updates
Disclosure of Personal Information
We may disclose your personal information to:
-
Trusted third-party service providers (e.g. cloud accounting software, legal or tax advisers)
-
Regulatory authorities as required by law (e.g. ATO, ASIC)
-
Our professional advisers (e.g. accountants, insurers)
-
We will never sell your personal information or share it for marketing purposes without your consent.
Data Security and Storage
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes:
-
Secure cloud storage with encryption
-
Access controls and confidentiality agreements with employees and contractors
-
Regular review of our cyber security practices
If we no longer require your information, we will securely destroy or de-identify it.
Accessing and Correcting Your Information
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, contact us using the details below. We may require verification of your identity before providing access.
Cookies and Website Analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to improve user experience and gather insights. You can disable cookies in your browser settings.
How to make a Privacy Complaint
If you believe we have breached your privacy, please contact us immediately. We will respond promptly and work to resolve your complaint. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
-
Website: www.oaic.gov.au
-
Phone: 1300 363 992
